Help Center

How Can We Help You?

Got questions about getting your cat roasted by AI? We've got answers! From technical troubleshooting to understanding your results, we're here to help.

Photo Upload

Issues with uploading or photo quality

How It Works

Understanding the AI rating system

Troubleshooting

Common issues and solutions

Contact Us

Get in touch with our support team

Frequently Asked Questions

How does the AI cat rating system work?

Our AI uses advanced computer vision to analyze your cat's photo across four key dimensions:

  • Facial Proportions: Eye spacing, nose size, ear placement, and facial symmetry
  • Fur Condition: Texture, grooming, patterns, and color distribution
  • Body Posture: Sitting/lying position, body language, and pose
  • Overall Coordination: How well all features work together

The AI then provides a humorous but loving "roast" that highlights your cat's unique characteristics. Remember, it's all in good fun – every cat is beautiful in their own special way!

Why do I have a daily limit of 3 uploads?

We use advanced AI technology that has real costs associated with each analysis. The 3-upload daily limit helps us keep the service free for everyone while managing our operational expenses. This limit resets every 24 hours, so you can come back tomorrow for more cat roasting fun!

What photo formats are supported?

We support the most common image formats:

  • JPEG (.jpg, .jpeg)
  • PNG (.png)
  • WebP (.webp)

Maximum file size is 5MB. For best results, use well-lit, clear photos where your cat's face is clearly visible.

My photo won't upload. What should I do?

Try these troubleshooting steps:

  1. Check that your file is under 5MB and in a supported format (JPEG, PNG, WebP)
  2. Ensure you have a stable internet connection
  3. Try refreshing the page and uploading again
  4. Clear your browser cache and cookies
  5. Try using a different browser or device

If you're still having issues, please contact our support team.

The AI analysis is taking too long. Is this normal?

Analysis typically takes 10-30 seconds, but can occasionally take up to 2 minutes during peak usage times. The AI is doing complex image analysis and generating personalized content, so a little patience goes a long way! If it's been more than 3 minutes, try refreshing the page and uploading again.

Can I save or share my cat's roast results?

Currently, results are displayed on the page but not automatically saved to your device. We recommend taking a screenshot if you want to keep the results! We're working on adding save and share features in future updates.

Is my cat's photo stored or shared anywhere?

We respect your privacy! Photos are processed for analysis and then automatically deleted from our servers. We don't store, share, or use your cat photos for any other purpose. Check our Privacy Policy for full details.

The AI roast seems mean. Is this intentional?

Our AI is programmed to be humorous and playful, never genuinely mean or hurtful. The "roasts" are meant to be funny observations that highlight what makes your cat unique and loveable. If you feel a result is inappropriate, please let us knowso we can improve the system.

Can I use this for dogs or other pets?

Currently, our AI is specifically trained and optimized for cats. While you might get amusing results with other pets, the analysis won't be as accurate or relevant. We're considering expanding to other pets in the future based on user interest!

Still Need Help?

Can't find the answer you're looking for? Our friendly support team is here to help! We typically respond within 24 hours.

Additional Resources

Photography Tips

Learn how to take better photos of your cat for the best AI analysis results.

Read Guide
Cat Beauty Guide

Understand what makes cats beautiful and how our AI evaluates feline features.

Learn More
Community Stories

Read hilarious stories from other cat parents who've used our AI tool.

Read Stories